How to lock your Physical Moves card

To lock your physical Moves debit card in app, follow the below instructions. 

1. In the 'Cash' tab of the Moves app, click into your card on the top right hand corner of the screen 

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2. Select the 'Lock Card' toggle, and switch it on (to the right)

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3. Please read the warning statement and select 'Continue' if you wish to continue 

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4. An authentication text will be sent to the number on file. Once you receive it, please input the authentication code you received and select 'Authenticate' 

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5. Your card is now locked! You can confirm this by viewing the green toggle beside 'Lock Card'

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*To unlock the same card, follow the instructions in reverse 

If you experience any issues while attempting to lock your card, kindly reach out to us at and a member of our support team would be happy to help. 

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