We understand that life can take unexpected turns sometimes, and we take pride in the flexibility and fairness that we offer our members. If you don’t think you’ll be able to make an upcoming payment, please email us at firstname.lastname@example.org at least 2 business days before your next payment so we can work with you to ensure your account remains in good standing and you have continued access to Moves Cash Advances.
If a repayment fails, Moves will send you an email notification and re-attempt the payment at a later date.
To ensure your Moves account remains in good standing we recommend not missing a payment, as it may cause you to lose access to Cash Advances. Any unpaid or overdue balances may be re-attempted between standard billing days.