Will I be charged any fees for missing a withdrawal?

Moves doesn't charge any late fees, however, missing too many consecutive payments will prevent you from accessing future products from Moves. If you are not able to make an upcoming payment, please let us know as soon as possible by contacting us at hello@movesfinancial.com so we can work with you to keep your account in good standing. 

If you have missed a payment and would like to catch up, here’s how you can do so:

  1. Tap your Cash Advance from the “Cash” tab on the Moves app
  2. From here you should see the following on the top of your screen
    • Your total advanced amount in bold letters
    •  Your number of repayments
    •  Your contract end date.
  3. After you confirm you are on the correct screen, kindly take note of the dark button that says “Pay Now”
  4. Click on the button and follow the prompts to set up your payment. You will receive a confirmation email shortly after
  5. Our team will process the payment within 1 business day
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