How do I contact Moves?

We currently offer online support exclusively. There are a few ways you can get in touch with us:

💬 Our Live Chat is available directly in the Moves app Monday-Friday from 10am-5pm ET

💻 You can email us at any time at

👋 You can submit a ticket through any article in the Help Center

Our operating hours are Monday-Friday from 9:30am - 5:30pm ET. We typically respond to emails within 1 business day. Emails received during the weekend or holidays will be responded to the following business day.

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