Our online support allows us to allocate resources to improving our products and ensuring excellent and consistent customer service. There are a few ways you can get in touch with us:
- Our Live Chat is available on Mondays from 12pm-5pm ET and Tuesdays-Fridays from 10am-5pm ET
- You can email us at any time at firstname.lastname@example.org
- You can submit a ticket through any article in the Help Center, or by clicking the 'Support' button in the bottom right hand of the page after business hours
Our operating hours are Monday-Friday from 9-5 ET. We typically respond to emails and service tickets within 1 business day. Emails received during the weekend or holidays will be responded to the following business day.