We're sorry you're experiencing difficulty with the app! This screen typically shows up if you have an unstable internet connection.
- If you are using WiFi, try moving closer to your modem
- If you are using data, ensure that you have full bars and data coverage in the area you're in
Once you have completed one or both of the above steps, quit out of the app and try again. If you are still experiencing the same issue, please email us at firstname.lastname@example.org so we can investigate further.