A suspected fraud alert is placed on your physical and/or virtual card by Visa when there have been one or more transactions that appear suspicious on one or both of your cards. You should receive a call and email from Visa to confirm if these transactions were performed by you.
You can also call Visa directly regarding your account status at 1-833-333-0414 to inquire about the alert on your card, or if you notice any unauthorized charges that you need to dispute.
Please be advised that use of your physical and/or virtual card may be limited until you have spoken with Visa.